RETURN EXCHANGE & REFUND POLICY
To guarantee customer satisfaction, we offer returns for the products that for some reasons did not met our customer's expectations by charging a nominial delivery fee of Rs. 150. We provide exchange option with additional delivery charge of Rs. 150 for the product you would like to buy.
You are required to create a return request thorugh "Return Request Page" at ttech.ccnep.com.np.
This is the last solution we will seek for. We know how important your business is for us. We will make sure and use all our power and authority to satisfy your need. If still you are not satisfied with the products that is delivered to you. You may return the product and get refund for the products you return intact and as delivered with all the items, accessories and intact packaging.
We will not refund or return or exchange your product if those are damaged or has been modified or used.
Refund will be through cheque payable to the name of the person registered with the order.
Refunds are normally issued within 15 working days after the request is made and the case has been resolved and conclusion has been reached for refund.
All the delivery charges occurred during delivery and return and exchange process will be deducted from your refund amount.
You are required to return the items that you received within 3 days and not to be delivered to Tomorrow Tech office later than 10 days.
All telephone orders are also required to request returns, refunds and exchange through their return refund page on ttech.ccnep.com.np.
Delivery person might not be able to take the item that you would like to return at the time of delivery. You are required to manage the return delivery method or pay additional charges depending upon your location.